We’re seeking a dynamic, motivated, and passionate lettings advisor to join our award-winning team.
How we work
We genuinely care about the people we work with. Whether you’re a client, a supplier, a contractor or one of the team, we enjoy forming positive relationships with everyone who comes through our door.
At Applegate Properties, we believe that letting your house should be a great experience. That’s why we put so much emphasis on the customer experience and rely on our reputation to generate new business.
We hold an ARLA license and strive for excellence in everything we do. We combine a warm approach with proactive methods and constant innovation to create a fantastic place to work that achieves excellent outcomes.
What you’ll do
As lettings advisor, you’ll play a pivotal role within the Lettings team and operations. You will own the management of properties for let and those already existing and under our management.
You’ll own the relationship with our landlords
You’ll hand-hold our landlords throughout the letting process, building trust and offering advice and recommendations. You’ll ensure that landlords are regularly updated on progress and provide constructive viewing feedback.
You’ll manage our rental properties
From beginning to end, you’ll be accountable and responsible for our letting process. You’ll arrange viewings, deal with internet enquiries, conduct property visits, manage maintenance and support the Valuers.
You’ll handle applications, follow up lets, and keep both landlord and applicants updated throughout the let process.
You’ll work with potential applicants
You’ll provide a professional service to everyone we work with and ensure that all viewing applicants are updated on their viewing status. You will undertake pre tenancy qualifications on applicants and update them on the status of their application before creating full tenancy pack documentation for all parties to sign.
You’ll negotiate
You’ll negotiate applications made on properties, ensuring the best price and applicant is always obtained for the landlord.
You’ll love our processes
You’ll follow our tried and tested in-house policies and procedures with attention to detail and consistency, to make sure we uphold our high levels of service, in particular throughout the tenancy pack creation process where multiple legal documents must be completed with accuracy.
You’ll help grow our business
We work as one team, growing our business together. You’ll help to upsell our services where possible.
You’ll uphold our reputation
All our team members are responsible for ensuring that high levels of customer service are met when dealing with any persons in contact with Applegate Properties and that we continue to build our excellent reputation.
What you’ll get
• A fantastic work culture - we’re only as good as the people we work with and we take our work culture seriously. We treat everyone as adults, have an atmosphere of trust and respect, and enjoy working as one team.
• A fantastic, relaxed, unique office space
• 20 days holiday, including mid-week days off as alternate Saturdays are part of the role
• Team events and nights out • Ongoing training and personal development
• Employer contributed pension scheme.
• Attractive commission scheme
Who we’re looking for
You will…
Genuinely care
You’ll love to make a difference and always do the right thing by our customers. You’ll act with integrity, honesty and openness. You’ll have a warm approach, build authentic relationships and proactively communicate both verbally and in writing to keep our customers up to date on all progress.
Work as one
You’ll be a great team player, supporting your team mates, collaborating harmoniously and always taking the time to help. You’ll communicate openly, work towards team goals and celebrate each other’s success.
Oh, and you’ll enjoy having fun along the way!
Make it happen
You’ll embrace responsibility and take ownership for your workload using your own initiative to achieve the best outcome. You’ll be proactive and tenacious, finding solutions to problems and focussing on results.
Love our process
You’ll have great attention to detail and enjoy following processes. You’ll understand the importance of consistency and be meticulous in your approach. Strive for excellence You’ll be committed to continuous improvement, innovation and achieving better results. You’ll enjoy increasing your knowledge and understanding and always aim for excellence.
Your qualifications
• Educated to GCSE standard, or equivalent in English and Maths, Grade C or above
• Computer literacy, the ability to use new software packages with training and an understanding of Microsoft Outlook and Word.
• Hold a full UK driving license and have access to their own vehicle for business use on occasions for which an allowance is paid.
• Strong English and grammatical skills.
• High attention to detail in a busy office environment
• Proven ability to multi task and prioritise work
How to apply
Please submit your C.V. with a covering letter detailing why you should be considered for this role. Please submit all documents to info@applegateproperties.co.uk
Successful candidates will be invited to take part in a telephone interview within 7 working days. Applicants applying for similar roles within the last 12 months need not apply. Working days are five days per week, including an alternative Saturday. Initial 12 month contract with view to extend.
